Last Updated: 26/03/2014

We reserve the right to change this Shipping Policy at any time without prior notice, in which case we will post the revised Shipping Policy on this website and update the "Last Updated" date to reflect the date of the changes. By continuing to use the website after we post any such changes, you accept this Shipping Policy, as modified.

You acknowledge this Shipping Policy is part of our Terms and Conditions of Use which may be viewed here. By using this website, you are acknowledging that you have read and understand our Terms and Conditions of Use and that you agree to be bound by the terms thereof.

Generally, we ship merchandise ordered on this website by our chosen Courier provider. A freight and handling fee will apply to all orders placed through this website. On normal business days, if the product you ordered is currently in stock and the orders are received by us before 4.00 P.M. (EST) they will be shipped the same day.

All shipping prices are quoted in New Zealand dollars. No cash on delivery orders can be accepted. The risk of loss for all merchandise ordered on this website passes to you when the merchandise is delivered to the shipping carrier. Please note that certain orders may be subject to shipping constraints, and the available shipping times and dates may vary from item to item. Order processing is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

There may be delays in shipping products to you. In no event shall Fisher & Paykel Appliances be liable for any damages or loss of monies you may incur caused by delays in shipping and or delivery of products ordered. Deliveries can be delayed by part backorders (special orders), out of stock parts, rural addresses, weather, holidays or other reasons. No cancellations will be accepted due to shipping delays caused by the shipping carrier or due to incorrect delivery address information that you provide. We will reship another order at no charge if the non-delivery is caused by the shipping carrier or our mistake. In no event shall we be liable for losses caused by the shipping carrier.

You agree that any delivery confirmation provided to us by the shipping carrier is sufficient proof of delivery to the card holder, even without a signature.

These shipping terms are accepted by you by placing an order with us.